Information We Collect

Depending on how you interact with us, we may collect:

Your name, email address, telephone number, and mailing address.
Session or event details, including dates, locations, service requests, timelines, questionnaires, and information you choose to share about your family, guests, or event.
Communications sent through our website, HoneyBook, email, telephone, text message, social media, or other contact methods.
Contracts, invoices, payment status, gallery access information, order history, and other records connected to our services.
Photographs, video, audio, and related materials created or provided as part of a photography or videography service.
Technical information such as your IP address, browser type, device, referring page, pages visited, approximate location, and cookie data.

Please do not send sensitive information that is not needed for your photography service.

How We Collect Information

We collect information:

Directly from you when you submit an inquiry, book a service, sign a contract, complete a questionnaire, make a payment, or contact us.
Automatically through cookies, analytics tools, and similar technology when you visit our website.
From service providers that help us manage bookings, payments, client galleries, communications, advertising, or website performance.

How We Use Your Information

We may use your information to:

Respond to inquiries and provide quotes or proposals.
Schedule, plan, photograph, and deliver your session or event.
Prepare contracts, invoices, payment reminders, and business records.
Provide customer service and communicate important booking updates.
Create, host, and deliver private client galleries and print orders.
Protect our website, clients, business, and legal rights.
Understand website activity and improve our services and marketing.
Send promotional email or text messages when you have requested them or when otherwise permitted by law. You may unsubscribe at any time.

Payments and Financial Information

Payments are handled through third-party platforms such as HoneyBook, Stripe, banks, or other payment processors. Chic Dion Photography, LLC generally does not receive or store your complete credit-card number or security code. Payment providers may collect your name, billing details, payment information, device information, and transaction history according to their own privacy policies.

Photographs, Video, and Client Galleries

We create, edit, store, and deliver photographs and other media as part of our contracted services. Galleries may be hosted by CloudSpot or another gallery provider. Clients are responsible for protecting gallery passwords and access links they choose to share.

We may display photographs or video in our portfolio, website, social media, advertising, publications, or competitions only as permitted by your signed agreement, model release, or other valid permission. Your photography contract controls if its terms differ from this general policy.

Cookies, Analytics, and Advertising

Our website may use cookies and similar technology to keep the website working, remember preferences, measure traffic, understand how visitors use the site, prevent fraud, and support advertising. Depending on what tools are enabled, this may include Squarespace Analytics, Google Analytics, Google advertising services, Meta Pixel, or similar providers.

You can control cookies through our cookie banner when available and through your browser settings. Blocking some cookies may affect how parts of the website operate. We do not use cookies to collect complete payment-card information.

Security and Data Retention

We use reasonable administrative, technical, and physical measures designed to protect the information we control. However, no website, email, internet transmission, storage system, or third-party platform can be guaranteed to be completely secure.

We retain information for as long as reasonably necessary to provide services, maintain business and tax records, resolve disputes, enforce agreements, protect our legal rights, and comply with applicable law. Some information may remain in backups for a limited period after deletion.

Your Privacy Choices and Rights

Depending on where you live and the law that applies, you may have the right to request access to, correction of, deletion of, or a portable copy of certain personal information. You may also have the right to opt out of the sale of personal data, targeted advertising, or certain profiling. We do not sell personal information.

To make a request, email support@chicdionphotography.com. Please describe your request and provide enough information for us to verify your identity and locate the relevant records. We may keep information when required for contracts, taxes, legal claims, security, or other lawful purposes.

You can unsubscribe from promotional emails by using the unsubscribe link in the message. If you have agreed to receive promotional text messages, you can reply STOP to opt out. Service-related booking messages may still be sent when necessary to complete your contract.

Children’s Privacy

Our website is intended for adults seeking photography services and is not directed to children under 13. We may photograph children as part of a family, school, sports, or event service arranged by a parent, guardian, school, or authorized organization. We do not knowingly ask children under 13 to submit personal information directly through our website without appropriate adult authorization.

Third-Party Websites

Our website may contain links to websites or services we do not own. This Privacy Policy does not cover those third parties. Review their privacy policies before submitting personal information to them.

Changes to This Policy

We may update this Privacy Policy when our services, website tools, or legal obligations change. The effective date at the top of this page will be updated when a revised version is posted. We encourage you to review this page periodically.